If you need technical support from Aurashu, we provide multiple convenient service channels to ensure fast, reliable, and professional assistance wherever you are. Whether your inquiry concerns installation, troubleshooting, documentation, or maintenance, our technical support team is available to help you efficiently resolve any issue.1. Official Service ChannelsYou can reach Aurashu Techni...

Yes, Aurashu provides comprehensive remote technical support services for all overseas and domestic clients. Our remote assistance is designed to help customers quickly resolve system issues, optimize performance, and minimize downtime without waiting for on-site service.Through secure online diagnostic tools, our engineers can remotely monitor key parameters such as temperature, humidity, pressur...

*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="request-68ad1c15-e450-8328-9e67-8c4d6d91b880-12" data-testid="conversation-turn-498" data-scroll-anchor="true" data-turn="assistant"Yes. Aurashu provides comprehensive insta...

Yes, Aurashu provides authorized contractors and project partners with full access to BIM models, bidding documents, and relevant technical specifications upon request. Our BIM resources are developed according to international standards (such as Revit and IFC formats), covering detailed mechanical, electrical, and plumbing (MEP) data, spatial coordination, and installation layouts. These files he...