If your remote control is not working properly, you can follow these steps to identify and resolve the issue before contacting customer service. Aurashu recommends checking each of the following in sequence to ensure efficient troubleshooting and minimize downtime:1. Check the power supply and batteries. Make sure the remote control has working batteries installed correctly (observe polarity). Rep...

If you notice water leakage around the indoor unit, it’s usually a sign of condensate drainage issues, installation problems, or abnormal operation conditions. Here are the main causes and recommended troubleshooting steps before requesting service:1. Check the drain pipe condition. The most common reason for water leakage is a clogged or improperly installed drain pipe. Dust, algae, or dirt can b...

Unusual noise from an HVAC or air conditioning unit often indicates loose components, airflow obstruction, or mechanical imbalance. Addressing noise early helps prevent damage and maintain comfort. Here are the most common causes and solutions:1. Loose or vibrating components Rattling or metallic noises usually mean loose screws, panels, or fan blades. Turn off the unit and check if the front pane...

It’s normal for a heating system to take a short time before delivering warm air after startup. This delay allows the system to stabilize, circulate air evenly, and reach optimal operating temperature. The duration typically depends on the system type, ambient conditions, and configuration. Below are the main reasons and explanations:1. System Warm-Up Phase When heating starts, the compressor or e...

If your air conditioner is not cooling or heating properly, it may be due to several common causes related to system settings, airflow, or maintenance. Aurashu recommends following these key checks before requesting service, as many performance issues can be quickly resolved through basic inspection and adjustment.1. Verify Temperature Settings and Mode Ensure the unit is set to the correct mode —...