Yes, Aurashu welcomes customers to order samples or pilot units before placing bulk orders. We understand that real-world testing and evaluation are crucial for confirming product performance, compatibility, and technical reliability in your specific project environment.Aurashu offers a sample ordering program covering most of our HVAC and environmental control product lines, including fan coil un...

Aurashu offers a flexible minimum order quantity (MOQ) policy designed to accommodate different project scales — from pilot testing and small engineering batches to full-scale commercial installations.For most standard products such as fan coil units (FCU), air handling units (AHU), air purifiers, and control modules, the typical MOQ starts from 1–5 units, allowing customers to conduct equipment t...

Aurashu’s typical lead time depends on the product type, order quantity, customization level, and current production schedule, but we are committed to ensuring fast and reliable delivery for all global clients.For most standard HVAC products — such as fan coil units (FCUs), air handling units (AHUs), purification modules, and control terminals — the average production lead time is 2–4 weeks after ...

Aurashu’s HVAC systems are designed with advanced energy-efficient technologies and intelligent control strategies to significantly reduce operating costs for large-scale buildings such as airports, hospitals, data centers, and industrial facilities.At the core of our solution is a high-efficiency refrigeration system that uses optimized compressors, variable-frequency drives (VFDs), and precision...

Yes, Aurashu is deeply committed to environmental sustainability and strictly adheres to international standards for green, low-GWP refrigerants in all HVAC products. Our systems are designed to minimize environmental impact while maximizing energy efficiency and operational performance.Aurashu primarily uses next-generation eco-friendly refrigerants such as R410A, R32, and R1234yf, which have zer...

Aurashu’s HVAC systems are engineered to deliver industry-leading energy efficiency, integrating advanced design, smart control, and optimized component technology. Depending on the product series and application type, our systems achieve COP (Coefficient of Performance) values up to 6.5 and EER (Energy Efficiency Ratio) levels that exceed international A++/A+++ standards, meeting or surpassing AS...

urashu central air conditioning systems are fundamentally different from regular commercial AC units in design philosophy, performance, and control intelligence. They are engineered for large-scale, high-demand environments—such as airports, data centers, cleanrooms, metro stations, and industrial facilities—where precision, reliability, and efficiency are critical.Firstly, Aurashu’s systems opera...

If your remote control is not working properly, you can follow these steps to identify and resolve the issue before contacting customer service. Aurashu recommends checking each of the following in sequence to ensure efficient troubleshooting and minimize downtime:1. Check the power supply and batteries. Make sure the remote control has working batteries installed correctly (observe polarity). Rep...

If you notice water leakage around the indoor unit, it’s usually a sign of condensate drainage issues, installation problems, or abnormal operation conditions. Here are the main causes and recommended troubleshooting steps before requesting service:1. Check the drain pipe condition. The most common reason for water leakage is a clogged or improperly installed drain pipe. Dust, algae, or dirt can b...

Unusual noise from an HVAC or air conditioning unit often indicates loose components, airflow obstruction, or mechanical imbalance. Addressing noise early helps prevent damage and maintain comfort. Here are the most common causes and solutions:1. Loose or vibrating components Rattling or metallic noises usually mean loose screws, panels, or fan blades. Turn off the unit and check if the front pane...

It’s normal for a heating system to take a short time before delivering warm air after startup. This delay allows the system to stabilize, circulate air evenly, and reach optimal operating temperature. The duration typically depends on the system type, ambient conditions, and configuration. Below are the main reasons and explanations:1. System Warm-Up Phase When heating starts, the compressor or e...

If your air conditioner is not cooling or heating properly, it may be due to several common causes related to system settings, airflow, or maintenance. Aurashu recommends following these key checks before requesting service, as many performance issues can be quickly resolved through basic inspection and adjustment.1. Verify Temperature Settings and Mode Ensure the unit is set to the correct mode —...

If you need technical support from Aurashu, we provide multiple convenient service channels to ensure fast, reliable, and professional assistance wherever you are. Whether your inquiry concerns installation, troubleshooting, documentation, or maintenance, our technical support team is available to help you efficiently resolve any issue.1. Official Service ChannelsYou can reach Aurashu Techni...

Yes, Aurashu provides comprehensive remote technical support services for all overseas and domestic clients. Our remote assistance is designed to help customers quickly resolve system issues, optimize performance, and minimize downtime without waiting for on-site service.Through secure online diagnostic tools, our engineers can remotely monitor key parameters such as temperature, humidity, pressur...

*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="request-68ad1c15-e450-8328-9e67-8c4d6d91b880-12" data-testid="conversation-turn-498" data-scroll-anchor="true" data-turn="assistant"Yes. Aurashu provides comprehensive insta...

Yes, Aurashu provides authorized contractors and project partners with full access to BIM models, bidding documents, and relevant technical specifications upon request. Our BIM resources are developed according to international standards (such as Revit and IFC formats), covering detailed mechanical, electrical, and plumbing (MEP) data, spatial coordination, and installation layouts. These files he...

Yes, Aurashu commercial HVAC systems fully support independent zone control to meet diverse environmental needs across large facilities such as office buildings, shopping malls, hospitals, and data centers. Each zone can be configured with dedicated temperature, humidity, and airflow settings through intelligent controllers and variable air volume (VAV) or fan coil units (FCUs).The system automati...

Yes, Aurashu provides customized industrial air-conditioning solutions specifically designed for high-temperature, high-humidity, or corrosive environments such as steel plants, chemical factories, coastal facilities, and data centers.Depending on your site conditions, we can tailor systems using high-temperature-resistant compressors, enhanced condenser coils, and anti-corrosion coatings (epoxy o...

Yes. Aurashu’s hospital-grade air conditioning systems are specifically engineered to meet and exceed surgical room cleanliness standards (ISO Class 5–7 or equivalent to Class 100–10,000). Our systems are designed with precision temperature, humidity, and pressure control, ensuring a sterile and stable environment for critical medical operations.Each operating room solution integrates multi-stage ...

Yes. Aurashu provides fully customized HVAC solutions tailored to the specific environmental, structural, and operational requirements of diverse industries and applications. Our engineering team works closely with clients from the early design stage to deliver systems optimized for performance, durability, and efficiency.For industrial environments, we offer air conditioners resistant to high tem...

Aurashu’s HVAC systems can be customized across multiple dimensions to meet the specific environmental, structural, and operational needs of each project. Our customization capabilities cover system design, performance parameters, materials, controls, and configurations, ensuring perfect alignment with client requirements across diverse industries and climates.1. Performance & Capacity: Cooling an...